Shipping costs are automatically calculated based on the destination address.
All orders of $70 or more qualify for free standard shipping within the United States.
Packages will ship from New York City.
All orders will be shipped on the following business day.
Note: Orders require 1–3 business days for processing before shipment. Processing times may vary during holidays, sales events, or periods of high order volume.
Once your order ships, you will receive a shipment notification email with a link to track your package.
Yes, we are able to ship to PO and APO addresses.
Once your order ships, you will receive a shipment notification email with a link to track your package. You can also log into your MATINEWYORK.com account anytime and select “Order History” in “My Account” page to view your order and tracking details.
For additional assistance tracking an order, please contact our Customer Service at support@matinewyork.com
If your order is shipping to an incorrect address, please email at support@matinewyork.com
Please email us at support@matinewyork.com as soon as possible.